Terms & Conditions  ---  Privacy Policy

Privacy Policy for TheoraMoench.com and associated websites, "Sites".
This Privacy Policy governs the manner in which www.TheoraMoench.com collects, uses, maintains and discloses information collected from users (each, a “User”) of the TheoraMoench.com websites (“Sites”). This privacy policy applies to the Sites and all products and services offered by TheoraMoench.com

Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Sites. Users may be asked for, as appropriate, name, email address, phone number, credit card information. Users may, however, visit our Sites anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies
Our Sites may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Sites may not function properly.

How We Use Collected Information
TheoraMoench.com may collect and use Users personal information for the following purposes:
– To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Sites.
– To improve our Sites. We may use feedback you provide to improve our products and services.
– To process payments. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To send periodic emails. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Sites.

How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Sites.

Sharing Your Personal Information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to This Privacy Policy
TheoraMoench.com has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Sites, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Sites. Your continued use of the Sites following the posting of changes to this policy will be deemed your acceptance of those changes.

Terms & Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern TheoraMoench.com's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Theora Moench’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.

Payment
Actual payment terms may vary, and will be indicated on your order form. You agree to pay the purchase price and not to cancel this transaction with your bank or credit card company. Theora Moench Consulting, LLC is not responsible for any overdraft charges, over limit charges, or Theora Moench Consulting, LLC fees by your bank or credit card company. Fees for Services may be pre-paid. Missed payments may result in suspension or termination of Services. If after 30 days from a missed payment you have not made arrangements with Theora Moench Consulting, LLC to make up the payment, your Services will be cancelled and no fees will be refunded. Theora Moench Consulting, LLC does not guarantee any specific results from use of the Services. Theora Moench Consulting, LLC makes no representations or warranties as to specific outcomes or results. Unfortunately, Theora Moench Consulting, LLC cannot guarantee that you will become or remain happy, rich, healthy, or successful. 

Refunds and Cancellation Policy
All purchases (except software) are refundable within 3 days based upon return of all materials received in resalable condition less shipping and handling. You accept that under this agreement you have a duty to read this refund policy given to me and have done so. You understand and accept that you are stopped from using lack of reading as a defense against all remedies so contained herein. Please note that your credit card statement will reflect a purchase(s) from Theora Moench Consulting, LLC. 

Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
TheoraMoench.com, or
Theora Moench Consulting, LLC at 3929 SW Council Crest Drive, Portland, OR  97239, US
info (at) TheoraMoench.com
or 503 975 8298